From the start, we wanted to fix an issue common to internet companies: painfully bad customer service. We said ‘no’ to labyrinthian phone menus and agonizing hold queues and made it simple: You call, we answer.
Yep…a REAL person picks up. And right away, typically in 20 seconds or less. Time us if you want – we dare you! The truth is, most customers will never need to call us for support, which is too bad because we think everyone should experience it. Just rest assured that if you do need help, our ridiculously quick service pros will have you feeling ‘dot calm’ again in no time.