Challenge
As demand for high-speed internet continued to surge, The Peachtree Residences, a luxury residential high-rise in Atlanta, faced challenges with its outdated broadband infrastructure. The existing network struggled to support the growing number of residents relying on high-speed internet for remote work, streaming, and IoT device integration. Additionally, property management lacked the tools necessary to efficiently monitor, manage, and troubleshoot network issues, which hindered their ability to maintain optimal service quality.
Key Pain Points:
- Unreliable Internet: The previous network infrastructure struggled to provide consistent speeds and coverage across the property, leading to resident dissatisfaction.
- Limited Network Control: Property management lacked the ability to monitor and address network issues in real time, resulting in delayed resolutions and increased operational costs.
- Rising Resident Expectations: As more residents depended on smart home devices and high-bandwidth applications, the demand for robust, reliable connectivity grew significantly.
The Zentro Solution
Zentro Bliss, powered by Calix SmartMDU
Zentro deployed Zentro Bliss, a cutting-edge broadband solution powered by Calix SmartMDU at The Peachtree Residences. Zentro Bliss offers a comprehensive, high-performance solution specifically designed for MDU properties. This technology provided both residents and property management with seamless internet access and full control over the building’s network infrastructure.
Key Features
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Property-Wide Wi-Fi
Zentro Bliss, supported by Calix SmartMDU, enabled fast, reliable internet coverage across the entire building, including common areas and individual units, eliminating connectivity dead zones.
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Comprehensive Network Support
The deployment included the following 5 dedicated networks to optimize service:
- Resident Network – High-speed internet access for all residents, designed to handle high data demands for IoT devices, streaming, and remote work.
- Property Management Network – Dedicated secure network for property management systems, providing full visibility and control over building operations.
- Internet Protocol Telephony (IPT) Network – A separate network for property-wide telecommunication services, including VoIP, ensuring high-quality calls and network reliability.
- Security Network – A network dedicated to security systems (e.g., CCTV, access control), ensuring seamless operation without compromising other network functions.
- IoT Network – A specialized network supporting connected devices within the building, such as smart thermostats, lighting, and appliances, enabling smarter living environments.
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IoT and Smart Building Integration:
Zentro Bliss supports smart home technologies and IoT devices, future-proofing the building’s infrastructure for the growing demand for automation and connected devices.
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Remote Network Management
Property management teams gained real-time insights and full control over the network, enabling quick resolution of issues and continuous monitoring for optimal performance.
Results
The implementation of Zentro Bliss at The Peachtree Residences resulted in substantial improvements in network performance, operational efficiency, and resident satisfaction. Key outcomes include:
- Enhanced Resident Satisfaction: The property-wide, high-speed internet coverage has significantly improved residents’ connectivity experiences, with many praising the consistency and speed of the service.
- Operational Efficiency: With full visibility into network performance and the ability to manage and troubleshoot remotely, property management can now resolve issues proactively, reducing downtime and operational costs.
- Scalable and Future-Proof: Zentro Bliss provides a flexible and scalable infrastructure, allowing for easy upgrades and the integration of emerging technologies, ensuring that the property stays ahead of future demands.
Impact Metrics:
- Service Reliability: 99.9% uptime post-deployment, with minimal service disruptions.
- Resident Satisfaction: 95% positive feedback from residents on managed wi-fi speed and reliability.
- Operational Efficiency: 30% reduction in time spent resolving service-related issues, thanks to Zentro Bliss’s real-time monitoring and network management capabilities.
Client feedback
Conclusion & Future Steps
The successful deployment of Zentro Bliss at The Peachtree Residences has set a new standard for MDU broadband services. Powered by Calix SmartMDU and other advanced technologies, Zentro Bliss has addressed key challenges in network performance and management, while delivering significant value to both property management and residents.
Given the success of this project, Zentro plans to roll out Zentro Bliss in additional properties within its portfolio. Future deployments will expand upon the current capabilities, including further integration of smart building technologies, AI-driven network management, and advanced IoT support, ensuring that Zentro remains at the forefront of MDU connectivity solutions.
Next Steps:
- Expansion: Continue to roll out Zentro Bliss to additional buildings in the Zentro portfolio.
- Innovation: Explore new opportunities for integrating AI and IoT technologies to enhance resident experiences and operational management.
Let‘s Get Started
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