The MyZentro Portal is an online platform where you can manage your Zentro internet account. It allows you to view and pay bills, update account details, and access support—all in one place.
How do I log in to the portal?
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Enter your email address and password.
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If you’re a new user, click Create Account and follow the steps to register.
I forgot my password. How do I reset it?
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Click Forgot Password on the login page.
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Enter your email address.
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Check your inbox for a password reset link and follow the instructions.
What can I do in the Customer Portal?
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View and pay your bill.
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Set up AutoPay.
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Update your contact information.
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View service details.
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Submit and track support tickets.
Do I need a unique email address to use the portal?
Yes. Each account in the MyZentro Customer Portal requires a unique email address.
If you have multiple accounts or properties, you will need a separate email address for each account to manage them through the portal.
How do I set up AutoPay? [Required]
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Log in to the portal.
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Navigate to Billing → AutoPay.
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Add your payment method and enable AutoPay.
Can I view my past invoices?
Yes! Go to Billing → Invoices to see your current and past invoices. You can also download them as PDFs.
How do I update my email or phone number?
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Log in and go to Account Settings.
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Update your contact details and click Save.
Is my payment information secure?
Absolutely. The portal uses encrypted connections and secure payment processing to protect your data.
How do I contact support through the portal?
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Click Support in the menu.
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Submit a ticket or start a chat with a Zentro representative.
