If your internet isn’t working:
- Power cycle your device and/or router. Rebooting a router is often all you need to do to fix a connectivity issue. Unplug the power cord (the one going into the wall) for about 30 seconds, then plug back in. You should also reboot the device (i.e. laptop) you are using. For optimal performance, you can proactively power cycle your device once a week.
- Double-check your cords. Confirm that all your cables are connected properly and nothing has become unplugged.
- Hardwire. Using an Ethernet cable, plug your device directly into your router or Ethernet port on the wall. If the Internet is working, then you know you are having a Wi-Fi issue, as opposed to an actual connection issue.
If your Internet is working, but your Wi-Fi is not:
- Clear potential interference. Metal objects and electronic devices that are too close to your router can interfere with your Wi-Fi connectivity and should be moved elsewhere.
- Update firmware. Make sure your router is running the latest firmware available and your devices are up-to-date on their software. If not, then complete whatever software and firmware updates are necessary.
- Change the channel. If your Wi-Fi is spotty you may be having issues with interference from other devices. Log into your router and change the channel your router is using. If you don’t know how to log into your router, then contact your router manufacturer for additional assistance.
Your router and VoIP adapters have been installed to a specific location in your home for optimum connectivity. If you would like to move anything, call us for assistance to ensure your connection is configured properly.
What is the difference between 100 Mbps and 1 Gig?
The difference between 100 Mbps (Megabits per second) and 1 Gbps (Gigabit per second) lies in their data transmission speeds. These terms are commonly used to describe the speed of internet connections or data transfer rates in computer networks. Here’s a breakdown of the key differences:
- Data Transfer Rate:
- 100 Mbps (Megabits per second) refers to a speed of 100 million bits of data transmitted in one second.
- 1 Gbps (Gigabit per second) refers to a speed of 1 billion bits of data transmitted in one second.
- Speed Comparison:
- 1 Gbps is 10 times faster than 100 Mbps.
- This means that with a 1 Gbps connection, you can transfer data 10 times more quickly than with a 100 Mbps connection.
- Real-world Applications:
- A 100 Mbps connection is suitable for basic internet usage, such as web browsing, emailing, streaming SD (Standard Definition) videos, and light online gaming.
- A 1 Gbps connection provides a significantly faster experience and is better suited for demanding tasks like HD (High Definition) and 4K video streaming, online gaming, video conferencing, large file downloads/uploads, and multiple devices using the internet simultaneously without experiencing slowdowns.
- Download and Upload Speeds:
- Both 100 Mbps and 1 Gbps connections offer high-speed downloads and uploads, but the difference in upload speed might not be as noticeable for regular internet users.
In summary, a 1 Gbps connection offers significantly faster speeds, making it more suitable for bandwidth-intensive activities and scenarios where multiple devices need to be connected simultaneously. However, the choice between these two speeds also depends on your specific needs, the number of devices in use, and the applications you regularly engage in.
