How do I change my network name/SSID and password?

How do I change my network name/SSID and password?

Both SSID and Password can be changed via the ZentroIQ App. If for some reason, you need to change them outside of the app, follow the instructions below. Changing Network Name (SSID): Open a web browser on a device connected to your Calix U4 network. In the address...
Account Management in Zentro Portal

Account Management in Zentro Portal

How and When Will I Be Billed? At Zentro, we believe in transparency and convenience when it comes to billing. To find detailed information about your billing cycle, payment due dates, and invoice details, simply visit our dedicated customer account management page....
How do I cancel my service?

How do I cancel my service?

To cancel your service, please get in touch with our dedicated customer support team through our support hub, by email zentropros@zentrointernet.com, or by phone at 877-Zentro-1. They will guide you through the cancellation process and assist you with any related...
What speeds can I expect from my Wi-Fi connection?

What speeds can I expect from my Wi-Fi connection?

When you choose our blazing-fast 1 Gbps internet plan, you’re unlocking a world of incredible speed potential for your online activities. With a wired connection, you’ll be able to enjoy the full 1 Gbps speed directly from our network. This means seamless...
How does fixed wireless internet work?

How does fixed wireless internet work?

Fixed wireless internet for apartments deploys antennas for signal transfer, ensuring clear lines of sight. Signals are processed by ISP towers, providing internet access via personal Wi-Fi networks within apartments. This approach offers swift setup, scalability, and...