Network Status
How is everything going? We recommend checking this page first whenever there’s an issue to find out if there’s a known outage in your area.
Please note, if you are using an ASUS router, a recent firmware upgrade has caused devices to lose internet connectivity. Reboot your router to restore service and immediately update the router’s firmware.
Instructions on How to Update your Router’s Firmware | Official statement from Asus regarding this issue
Network:
550 North St. Clair Street.: 06/05/23 – [08:13 AM] — Customers may be experiencing intermittent connectivity. Technicians have been dispatched to resolve the issue.
160 East Illinois Street.: 06/05/23 – [08:13 AM] — Customers may be experiencing intermittent connectivity. Technicians have been dispatched to resolve the issue.
DNS: Normal
- 204.14.36.4: Normal
- 162.254.171.226: Normal
- 162.254.170.114: Normal
Planned Outages and Maintenance:
Questions? For more information, please contact the Zentro Local Support Team at support@zentrointernet.com or (312) 361-0052, Option 1.